Shipping policy
Shipping Policy
Last updated: August 23, 2026
Processing Time
Orders are processed and dispatched from our fulfillment center within 1-3 business days of purchase. You will receive a confirmation email with tracking information once your order ships.
Shipping Times
Estimated delivery times vary by destination and are shown at checkout. Typical transit times are 3-7 business days within the United Arab Emirates, and 5-14 business days internationally, once an order has shipped. These are estimates only and are not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and are shown before you complete your purchase.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or fees charged by your destination country. These charges are the responsibility of the customer and are not included in the order or shipping total.
Order Tracking
Once your order ships, you will receive a tracking number by email. If you have not received tracking information within 3 business days of placing your order, please contact us.
Lost or Delayed Shipments
We are not responsible for delays caused by the carrier or customs, but we will help track down a lost or delayed shipment. Contact us if your order has not arrived within the estimated delivery window.
Damaged or Incorrect Shipments
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost to you.
Contact
Questions about shipping, please reach out to us at:
- Email: contact@aionmen.com
- Website: www.aionmen.com